Billing Protocol

Return & Refund Policy

Last updated: January 24, 2026

1. Introduction

Due to the custom and digital nature of our services (web development, software development, custom EXE applications, hosting, and related products), most services and deliverables are non-refundable once work has commenced or been delivered. This policy explains our limited refund and cancellation terms.

By engaging our services or making a purchase, you agree to these terms.

No Refunds Policy

Custom development, software, EXE files, completed websites, or activated hosting services are generally NON-CANCELLABLE once delivered or access is granted.

2. Cancellation Policy

Before work begins

Full refund (minus setup/deposit fees) if no work started.

Within 48 hours of payment

Possible partial refund (at our discretion) if minimal work done.

After work commencement

No cancellations or refunds provided as resources are committed.

6. Payments Forfeited on Violation

⚠️ No refunds will be issued, and any payments may be forfeited, if your account or access is suspended or terminated for violation of our Terms of Service, including misuse of services, fraudulent activity, or chargeback abuse.

STRICT ENFORCEMENT // REF-HELI-HEX